Domestic shipping

Flat rate of $10 applied to all purchases in Australia for standard delivery.

International shipping

Flat rate of $30 applied to all international orders.

Please be aware that some countries may charge import duties or taxes. These are the responsibility of the customer. We recommend checking with your local customs office before placing your order.

Returns & Exchanges

You may return full-price items for a refund (excluding initial shipping), store credit (valid for 36 months), or an exchange. Items must be returned within 7 days of receiving your order.

Sale items are not refundable.

Return Conditions:

• Items must be unworn, unwashed, and in original condition

• Tags must still be attached

• Free of any scents

If an item is not returned in a suitable condition, we may charge a cleaning fee or decline the return.

How to Return an Item

Please email us at hello@poetlabel.com,

• Your order number

• Full name

• Items you're returning

• Your preferred outcome

• A brief reason for the return

Wait for confirmation before sending your return.

All returns must be sent using a trackable postal service to:

ATT: Poet Returns

Studio 205

65 Murray Street

Hobart, TAS 7000

Australia